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Paid pain
top products + complaints
- Goldie: Schedule Appointments 2★
So far so good. I rated it low because of the pricing structure. I would like to be able to use on both my tablet and phone (I schedule mainly on my tablet/computer then switch to my phone when on the go). The only option for more than one device starts at the $9.99/month plan ($99.99 a year if paid up front). My opinion is you should price by users, not devices. Overall very nice software, easy to use. - Goldie: Schedule Appointments 2★
In our small business, there are 6 of us doing the work for 5 services, w/40 clients. We experimented w/several platforms before deciding on Goldie. I like **a lot** about their system. The pricing seems fair, the scheduling took some getting used to but we learned it. I really like the way they compile data for me to review, that is helpful for predicting trends, etc. HOWEVER, Friday 11/01, I had a technical issue. It is still (11/05) unresolved, and worse, I cannot speak to anyone by phone. - Goldie: Schedule Appointments 2★
The App loged me out and request me update it, but once I tranfered the Play store, there is not thing need to update. I can't get my clients information. Already reinstalled many many time, still the same. I tried to create a new account, the App can be used as normal. But once I login with my busines account, the same problem happened. Anyone has this situation? I need to fix this problem. - Goldie: Schedule Appointments 2★
I don't like that I have to manually send reminders and I have to pay to do that. That's a downgrade from my last salon scheduler because it automatically sent reminders for $19 plus there are additional staff members. I tried contacting support numerous times. I chose to upgrade last night to try out premium for $4.99 a month and the Ultimate was for $9.99 a month for 12 months and now it's showing $29.99 in less than 6 hours. I want to try the Ultimate deal from last night. - Goldie: Schedule Appointments 2★
Although this app has a great interface and user friendly features, the payment component is important to me. I dislike being limited to using Stripe as the main payment processor, and it requires too much personal information just to setup the payment option. Personally, I'd hate to disclose my bank information, SIN and address if I wont be using this feature for collecting payments. I really hope this can be changed, re-evaluated and enhanced in the future. - Goldie: Schedule Appointments 2★
Disappointed I'm a small business & only use the scheduling & reminder features, so was happy with the free version & have been using it for a couple of years. Now I'm restricted to 20 appointments a month, with the bookings I already have in place for the year I have reached my monthly quota most months. Now I can't book in any new clients. The subscription is to costly for my business with what features I use. Would be great to have a one off fee to make it easier on small businesses to use. - Goldie: Schedule Appointments 2★
Love this app. Unfortunately I will have to revert back to google calendar, because from 1 Feb I can only make 20 bookings a month on the free version. I've looked at the rates, but in the country I live, the USD is quite expensive against our currency. It becomes unaffordable. I'll miss this app & the way it made my life & business easier. - Goldie: Schedule Appointments 2★
The app itself is OK, but I purchased the upgrade and it didn't work. Then it kept popping up with an I need to upgrade button... clicked it and was charged again! And not even at the discount rate the 2nd time. I've requested a refund through Google. Might have to look elsewhere for another booking system if this is how it operates. - Square Appointments: Scheduler 2★
I was excited when it first came out, but I feel like it's basically useless. I can't view customers or items/services because it says access denied - but when I login on the full website instead I have no issues, never have. Also I haven't seen a way to get text alerts for appointments made like with iPhone. Definitely needs a lot of improvements to be close to what people were expecting/needing. - Setmore Appointment Scheduling 2★
Have used setmore for years for our barber shop, new interface as of July 2024 is terrible. The clients say the enjoy the update on their end but on the barbers end there's just a lot to look at and most of it seems useless, nothing is bold etc so all the words blend together it's hard to read, many steps now to click on& book for people,their phone numbers and personal info do not just pop up when you click them anymore, you have to search for everything. No longer quick and easy. Please fix. - Setmore Appointment Scheduling 2★
**Don't update 8-15-24**they made it more difficult and more "clicks" to get to where you want to go. I want to revert to the other version but there is no way to, I've asked. It looks nice but the functionality has gone down. I do "off hours booking" and my off hours don't show as greyed out anymore on my day view. I can no longer touch the widget to open app. So much more but I only have 500 characters.I have the paid version and there should be more options to justify the price. - Setmore Appointment Scheduling 2★
The customer service is fast, and that's the best thing I can say. Won't let you overlap appointments so is no good for a dog walker or anything like that. Has several bugs within the first few hours of use. Lots of details are overlooked that I don't care to try and explain, try it yourself and see if you don't believe me. Overall feels very cheap. - Setmore Appointment Scheduling 2★
The Setmore app lacks critical features that are available on the website. You're limited to an agenda view. The app has become somewhat unusable as well. While looking at a list of appointments, the list is constantly "refreshed" causing the list to jump around wildly for minutes at a time until it finishes. Edit: I absolutely will not contact your support team. I've reached out to your support team numerous times about various problems. To say that they're unhelpful would be far too kind. - Setmore Appointment Scheduling 2★
Misleading. I paid for appointment confirmation texts to be sent to clients via SMS but the system doesn't do that. It only sends reminder texts. New appt texts aren't even an option even though that option is listed in the dang setting description! There's zero perk to paying for pro. Clients are NOT notified of new appointments made via SMS at all. Not an option. They are only sent an email when they make a booking. - Setmore Appointment Scheduling 2★
They make you pay without a trial which I didnt mind, until I did and the main feature they advertised that I signed up for doesnt work. The feature I needed was to create recurring classes that can be booked. The feature doesnt work, and no one has gotten back with me from the development within almost three days. Im canceling today. Its obvious they dont care about certain clients. - Setmore Appointment Scheduling 2★
Setmore works as a good scheduling service but absolutely do not pay for pro once you pay for pro you have to pay for staff to be able to see the scheduling with free you get 4users. The pro features are lacking. I recommend finding a different scheduling service far better free/paid ones out there. - Setmore Appointment Scheduling 2★
Cool design, easy to use but have loads of functionality shortages.. I need to be able to add more than one service to an appointment...it doesn't seem to work when I try to add a pic to the service description as well..? Please help. Also to add pics and notes to each client's "profile" would be cool then they can see which colours or manis they've had done. - Square Appointments: Scheduler 2★
It's very frustrating that you have to have notifications and a bunch of other permissions turned on in order to view anything in this app. I think Square can do better. As a part time manager, I need to be able to check our appointments calendar easily, but the notifications, locations, and other devices are completely unnecessary for what I use this app for. I use this app on my personal device and it's quite annoying to have to have those permissions turned on all the time. - Square Appointments: Scheduler 2★
CANNOT BOOK 24/7... I run my spa business from noon until 2AM, so my clients need to be able to book 1-hour appointments up until 1:00 AM. But this app will not allow my clients to book past 9PM. What is going on? I've been trying for the past week to figure this out, and I'm getting to the point of not using this app at all. I have reset my hours of operation and availability countless times and I still keep getting 9PM as the latest anybody can book. It's extremely frustrating!!! - Square Appointments: Scheduler 2★
Good app, but it needs a lot of changes. I provide a service that requires consent forms to be signed,but with this app, the forms are sent to the customer AFTER they book leaving me to chase them down to complete them before their upcoming appt. This problem would be eliminated if the forms were completed BEFORE booking is finalized. Also, it would be much better to be able to view your calendar by the month vs the day or week. This would help business owners who need to plan ahead for clients - Square Appointments: Scheduler 2★
I have an android, but i know others with the apple app and it's not charging tax at checkout. if I go in the other square app tax works fine. I can't send reminder messages, or set up a set reminder. I would like to view the calender by the whole week not day and month. repeat appointments would be nice. Also a way to block personal time off and notes in the calender too. - Square Appointments: Scheduler 2★
On top of collecting pretty sizeable processing fees from credit card transactions, they now charge $30/mo for full functionality of their booking app. It feels like extortion. I switched to Square because PayPal had high fees, but no free booking app. I felt like the booking app was a fair trade off. Now, I might as well be using Google calendar for my appointments. I've had to go back to calling my clients to confirm appts. Definitely will be finding a new payment processor and scheduler. - Square Appointments: Scheduler 2★
What happened to this app??... i used to love it, was very functional at one point. My clients are no longer consistently getting appt notifications, even when they do not it shows as "confirmed". Also, When creating a new contact from my address book it shows a generic phone number as opposed to pulling the number from the contacts as it used to before, so just to be safe i enter their number manually. Its just a hassle to use this app. - Square Appointments: Scheduler 2★
I've been using this app for 3 years for my business and employees with no problemsat all.. until........ Every since the update the app no longer works. I offer online booking only for my business and now after the update the app no longer shows me when a client books. It won't let me block off time on our schedules for breaks. It won't let me book clients on my end. Constantly showing an error message when using the app now. Very upset and disappointed that this app no longer works. Fix it - Acuity: Appointment Scheduling 2★
Slow to load. I'm an Acuity user for 4+ years. Running on S25 Ultra so not a phone or connection issue. Occasionally logs me out if I happen to be logged in on desktop or a second phone simultaneously, not sure if this is app related or a Squarespace/Acuity thing. On the flip side, I do see added features which is novel, but not part of my day to day usage. But load time is the biggest annoyance with latest updates. - Acuity: Appointment Scheduling 2★
This app was fantastic until Squarespace started taking everything over. It's lost almost all of its functionality for me. I used to be able to take payments for any product through the app, now that's not an option. I used to be able to grab a link to our products and send it to people quickly, now that's gone. Basically all I can do is look at our calendar, do scheduling, and edit our services (why I can edit but not share products boggles my mind). - Acuity: Appointment Scheduling 2★
Unstable. occasionally I need to restart my phone or the app won't open. Annoying. The app also lagged now and again. Update: It's absolutely unbelievable how often this app freezes. I'm done restarting my phone twice a week to get this app to work. I'll use it online when I must. It's so frustrating. I should be greeting clients not struggling to check them in. - Acuity: Appointment Scheduling 2★
This app is only decent if you remember to catch every little glitch. They can happen 10 different ways. People can book outside of your set schedule once they find a glitch in the system. It's frustrating that the system isn't more intuitive and user friendly. I'm always worried someone will be able to schedule a service at time that's not even during my business hours cause it's happened 3x in a month. They also nickel and dime you for every little feature they have available or add on. - Acuity: Appointment Scheduling 2★
The app worked great until after my first client. The only reason I'm leaving stars is because as far as scheduling, I'm good (knock on wood, I've seen some of the other recent reviews) but I struggle w/ every single customer trying to cash them out. I have to use a completely other app to do so. Extremely frustrating for the amount of money I paid for this app. - Acuity: Appointment Scheduling 2★
This app does not function correctly: It says I have no scheduled meetings for the day most of the time and when they do show up, if I click on it the app force closes. You cannot access direct links for appointments so I have to wait until I can log in on my laptop just to send out a link. Also, when you try to report the problem through the app, it tells you to shake your device. I have a Google Pixel 3 and shaking didn't do anything. Changing from 5 Stars to 2
Unmet requests
what they ask for that doesn't exist
- Steam like software that sells comic books.
r/SomebodyMakeThis · 1 - Title: I built an intent engine. What would you actually pay for?
r/SomebodyMakeThis · 0 - i want to make a software in which i input all my daily data and it is saved in real time as in excel and gmail and can be used to make overall insites of my revenue and expenses in one dash board and can be filtered useing different filters.
r/SomebodyMakeThis · 7 - A small tracking device (or software hack) that auto-arranges your displays based on their actual physical position
r/SomebodyMakeThis · 2 - An app that uses the phone's cameras to watch people read and identify signs of dyslexia based on their eye movements
r/SomebodyMakeThis · 8 - A site for exchanging contact information in a secure way to replace Facebook and other social media.
r/SomebodyMakeThis · 11 - 5 app ideas people are literally asking for on Reddit right now - with demand proof
r/AppIdeas · 190 - Custom software is priced completely out of reach for most small businesses. Is a "we build it, we own it, you pay less" model actually fair?
r/AppIdeas · 1 - Free way to get 6 paying users a day
r/AppIdeas · 0 - Are offline apps dead? I built one to find out.
r/AppIdeas · 2 - Need fresh business/app idea for my country (early tech market)
r/AppIdeas · 2 - Connect studio equipped people with people wants to showcase products
r/AppIdeas · 1 - Idea: AI could transform high school teaching into a profession where teachers are expected to create original work, not just teach.
r/Lightbulb · 0 - Message to former gifted kids - Avantlink - behind harassment
r/Lightbulb · 0 - Introducing PUER Project
r/Lightbulb · 0 - 🚀 Framework: Strapping yourself to the back of someone else's rocket
r/Lightbulb · 22 - A business idea someone should start!
r/Lightbulb · 7 - Web Of Trust Recommendations
r/Lightbulb · 2 - If you run a service business, what's the one thing your CRM or booking software still doesn't do well?
r/SaaS · 2 - Why do small businesses wait so long before switching to booking software?
r/SaaS · 13 - Starting a software SaaS product for appointment booking soon to fulfill my dream.
r/SaaS · 1 - I created a new book keeping and accounting software but I am not sure if I should continue pursuing it.
r/SaaS · 2 - Book recommendations for software architecture and design fundamentals? (Self-taught, struggling with scaling prototypes)
r/SaaS · 1 - Building a booking software. A fluid, brand-first booking platform for service businesses. Would love your thoughts on the direction!
r/SaaS · 3 - How to make a lot of money in sales- a quick career note.
r/sales · 370 - Outbound/Cold calling isn't dead you're just bad at it.
r/sales · 400 - Silver Handcuffs. Need advice.
r/sales · 205 - Books or resources for enterprise sales, ideally selling software into healthcare/hospital systems.
r/sales · 2 - 300 cold calls/day Day 2 of 30: Still Zero Sales
r/sales · 386 - Cold calls work better when they aren't actually cold
r/sales · 165