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Paid pain
top products + complaints
- Jobber: Field Service Software 2★
The app is glitching like crazy. when you click on a customer for your schedule today, it won't go away from that customer. Then it leaves a little red notification marker by their thing. The only way to get the app to work is close the app out completely and reopen it. driving me insane... I don't like this app already and this is only making it worse. (Yes, just did the update as well, no help) - Jobber: Field Service Software 2★
They app itself seemed like it would be great, customer service agents available to walk you thru setup of the app. Until I missed a scheduled call with one of the agents, as I had to work. Suddenly there was an increase in the number of calls and finally when a different agent contacted me, addressed that I had missed a scheduled call, and rudely asked, "And why was that?" I didn't know I was required to check it like these ppl are in some weird relationship with these ppl. No thanks. - Jobber: Field Service Software 2★
I was able to get a refund. Thank God. What a true blessing the lady at customer service was and very helpful. In my experience that was very glitchy. It also does not allow for different units of measurement when it comes to price. You can't change it to square feet or whatever else your job may require You just have to take what's given to. All in all the app was just not tailored for my business and could not help me to advance. Too much initial work and compromises - Jobber: Field Service Software 2★
when it works, it's pretty sweet. However, multiple times a day, it acts up and freezes mid-action and I have to close it, restart and do it all over again. Lots of duplication because of this. If I'm driving to meet with requests, and I convert it into a quote - the templates show up about 50% of the time. if the templates are there, I start the quote, add pictures etc, and go to save it and it won't save. I can't enter anything else, it just freezes. I have to close it and retake the pictures - Jobber: Field Service Software 2★
Im a technician for a company that uses this app. I've always thought it worked pretty well, its been just over 5 years. But the newest updates have eliminated a crucial part. I can no longer go back and view my past work orders through my timesheet. That means I can't see what the jobs paid me or the addresses so I can submit my weekly mileage report. It has really thrown a huge wrench in my weekly calculations. I have no idea why they would eliminate such a useful part of the app - Jobber: Field Service Software 2★
I think because I only have their "Core" plan, I probably don't get any technical assistance, but I really don't know how this app or plan benefits my business. I've reached out to them thru email, but didn't get a response. honestly, I think this company is probably wonderful, but I'm super tech illiterate and getting it set up seems impossible. let alone learning what I can do with it. it's also kind of expensive if you want 2 people on it. - Jobber: Field Service Software 2★
Here we go again with the "you're clocked in" notification that keeps coming back several times a day and that lingers even after punching out. At least it can be dismissed this time around. - Jobber: Field Service Software 2★
worked great til the last update, I don't know why they messed with the time log, its dumb and wastes a lot of time making corrections - Salesforce Field Service 2★
This app does not have have very many options. It's confusing on how to update shifts and add shifts that could not be clocked due to data issues Wi-Fi issues, battery issues. Whatever the reason the app not working itself. Also, you should really have pay stubs and W twos W fours, all of these things that could be resourceful for the staff to be able to find out what their paycheck was. There's nothing like that in this app. And I would prefer all of it to be in one. - Salesforce Field Service 2★
App was working fine, then two days ago it stopped loading. I cleared the cache, but no luck, then cleared the data, again no luck. I then uninstalled the app and reinstalled it. It loads great, logs me in as normal, then I get to the permissions to allow access to data, and it sends me back to login. I tried denying access to data and it sent me back to login. This is very frustrating because I use this app to see my route in the morning. - Salesforce Field Service 2★
We need to upload photos with the location of where the photos are. So I have to use another app to take photos then upload them through the app. This should be a built in feature so I'm not using separate apps. Also changing the status of tickets doesn't work. - Salesforce Field Service 2★
Why you need location while updating tickets and fotos that's the worst thing about the app and many times it shows error without any reason. - Salesforce Field Service 2★
Very buggy and crashes a lot. Support is terrible. Syncing is very slow and triggers too much. Look for other solutions. If you can't, good luck. - Salesforce Field Service 2★
app keeps closing when I open another app, then I have to start over on my field paperwork. - Salesforce Field Service 2★
I have been in roadside assistance for nearly 15 years and have used multiple dispatch apps (D3,towbook, dispatch anywhere) and this is by my least favorite. The app lags constantly the notification system is non existent and there doesn't seem to be any way of updating incorrect information (address, vehicle info,etc.) - Salesforce Field Service 2★
So far this has added about 10 to 15 minutes onto every job. 1 There is no hyper link to call resident. Should be able to just tap the phone number, instead I have to highlight it myself to call 2 GPS somehow takes you 2 or 3 houses away from the address 3 App goes offline by itself. I have to restart my phone everytime this happens. 4 Cannot access history. If major plumbing calls to ask questions about one of the jobs that I have scoped, I cannot remember details about 1 of many jobs I've scop - Housecall Pro: Field Service 2★
This app was written by people who have never been in the field. It needs constant connectivity to function, which is something that you don't have when working in the field. Images fail to upload and there's no way to manually retry the upload (it should be automatic). The app needs to cache data locally so that it can function with limited or no connectivity. The developers may say "it works in my office" but have them try it when they're 8 miles from a cell tower and squatting in the mud. - Housecall Pro: Field Service 2★
Customer service is OK at best. Once a real issue comes up, you get ping ponged around. I was ghosted after a payment issue. They hounded me with phone calls to check in, but were nowhere after the fact. They don't care. The staff that can "help" are only available on the chat bubble vs phone. I don't have time to sit on my phone all day! Only one payment processor is integrated which limits flexibility. So much for the all-in-one solution. - Housecall Pro: Field Service 2★
If you are connected to wifi is the only time this app works well and even then the likelihood of your photos uploading is slim, as a tech that uses this app day in and day out I'm struggling to find a reason to stick with this program. Fix your app already, there are a mile of reviews about the same sort of thing and it has not been addressed in a very long time. We need the photos to upload everytime and the app to work even if I don't have full bars... - Housecall Pro: Field Service 2★
It's ok. It works as a basic app for what it claims to do, but the employee experience feels very isolated, and i find myself asking "why cant i do this?" quite often. Its a calendar with a hint of digital strategy that may fulfill many of my employer's desires, but not many of mine. My biggest gripe is the load time for the schedule. It's inconsistent and lengthy on most devices I've tried. - Housecall Pro: Field Service 2★
Just ok for small business, has a big potential but they need to work more on it instead the answering system. they really need to improve this app. The app is deleting the customer after a certain quantity, the "undo" option doesn't work like supposed to be, so i need to be careful editing the job or estimates, you can't custom your dash board, to many graphics that i don't need, makes the dash board uncomfortable to look, the calendar only has color for each employee, but doesn't have the option to change the color if the customer is for example a warranty or regular job, so you can't differentiate each type of job in the calendar.. those are minor details, i can say more but they don't care, they just care about the answering system.. If somebody knows another app similar but better please let me know!! - Housecall Pro: Field Service 2★
Not a big fan of the new way the line items look when youre looking up your materials and such. As well for some reason i have the same phone as my boss and he can see the Sqr.Ft. of homes but i cannot and i cant seem to know why. Also itd be nice if we can search up properties by address sometimes to find invoices. As a HVAC Service technician that deals with a single customer with MULTIPLE properties, scrolling through a lot of invoices to find my last time out there. - Housecall Pro: Field Service 2★
You guys really gotta stop changing the UI around. It was fine a few months ago, but slowly things keep changing, fine, I'll make do I guess. Latest update I no longer have a tab showing job location nor a button to navigate and dispatch, it's literally just gone. Literally just got the latest update, all was fine a few days ago during last use. Stop changing things and moving things around! Unbelievably frustrating - Housecall Pro: Field Service 2★
recent changes made app significantly worse. 1. NFC payment didn't worked yesterday all day. 2. The short link to open client's address in maps is gone. 3. The sign field for card payment is invisible. Elder clients need several attempts to find it and sign. - Dynamics 365 Field Service 2★
Desktop is clunky and slow to load. A whole lot more clicking than prior program. Mobile device is slow so we only use it if we have to. Desktop crashes a few times a week, locks up. Mobile device home screen doesn't say much, have to sort through work orders trying to find the one you want. Just too slow. Is this what they used to call a shareware program? - Dynamics 365 Field Service 2★
alot of issues..slow loading..inconsistent errors even when task completed correctly..freezes often..frustrating to use.. - Dynamics 365 Field Service 2★
It's been about 3 months of deleting and reinstalling this app due to it randomly failing to open at minimum once a week. (Sometimes 3) Good thing my employer makes me log time in 3 different apps, 🙄 I'll give it 2 stars for it working 2 days this week. 😂 - Dynamics 365 Field Service 2★
Used at our company, the engineers hate it. Extremely slow and laggy. Giving it two stars because it still works (between glitches), but the app quality is something you'd expect of an alpha test rather than a full release... - Dynamics 365 Field Service 2★
App is very glitchy. Im always saving and later finding that it had not,in fact it, saved anything. - Dynamics 365 Field Service 2★
Hate it . Scrolls up without touching I constantly have to start over or reload while using it
Unmet requests
what they ask for that doesn't exist
- [SMT] A tutoring service to facilitate sharing your field's skills in trade for anothers.
r/SomebodyMakeThis · 5 - An app for MS Windows that tells me what services and start up programs have been added to my system after I install a new piece of software.
r/SomebodyMakeThis · 3 - What’s a real-world problem you face that you wish technology could solve?
r/SomebodyMakeThis · 0 - What’s your deeply personal “someone should build this” app idea?
r/SomebodyMakeThis · 12 - What’s the hardest part of turning a client request into a signed project?
r/SomebodyMakeThis · 0 - Age verification spoofer
r/SomebodyMakeThis · 9 - Would something like this be useful to you?
r/AppIdeas · 1 - 🚀 Top 5 Side Project Opportunities from Reddit! 💡
r/AppIdeas · 1 - What is an app or software as a service that you would use/pay for?
r/AppIdeas · 6 - Custom software is priced completely out of reach for most small businesses. Is a "we build it, we own it, you pay less" model actually fair?
r/AppIdeas · 1 - A messenger app that functions entirely through push notifications (like a digital pager)?
r/AppIdeas · 0 - Why do we let 16-year-olds pick careers based on TV shows? Some one can build a "Career Simulator" that roasts their expectations.
r/AppIdeas · 0 - Software as a public service
r/Lightbulb · 3 - An interactive service that identifies current music trends (wide field or specific genre) and creates a playlist with previously released songs fitting the trend.
r/Lightbulb · 22 - Idea: AI could transform high school teaching into a profession where teachers are expected to create original work, not just teach.
r/Lightbulb · 0 - Idea: Uber meets LinkedIn for in-person professional networking.
r/Lightbulb · 2 - Message to former gifted kids - Avantlink - behind harassment
r/Lightbulb · 0 - Introducing PUER Project
r/Lightbulb · 0 - What features do field service companies actually need in modern software?
r/SaaS · 2 - How does optimized service scheduling software help improve workforce efficiency?
r/SaaS · 1 - My buddy was dropping $5K/year on field service software for his 5-man crew... so we built DispatchHawk
r/SaaS · 0 - https://usbusinessnews.com/how-two-industry-insiders-built-quoteiq-to-disrupt-the-home-service-software-market/
r/SaaS · 1 - What Tools & Software do I really need to start with my Saas / Online-Service?
r/SaaS · 1 - New to Advertising - Advice for software as a service website.
r/SaaS · 0 - Niche problem (Sell GTM tool or Software to field service businesses)
r/sales · 6 - Why is everyone and their mother here exclusively in SaaS/tech sales? Does anyone else outside of SaaS feel like a fish out of water in this sub?
r/sales · 199 - Shifting from Product Sales to Service/Banking/Software Sales?
r/sales · 3 - Field sales roles, industries, advice?
r/sales · 2 - What could my sticking point be? What should I do?
r/sales · 15 - Conflicted between 2 career paths - Need advice
r/sales · 0